What is the Smart Card?

The Smart Card is a permanent event credential for people who have learned the techniques of Knowledge from Prem Rawat (also known as Maharaji). It displays the cardholder's name, photo, and unique Smart Card number printed over an attractive background design. The Smart Card makes it easier to register for and attend some events where Prem Rawat speaks.

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Will the Smart Card be required in order for a person to attend an event with Prem Rawat (also known as Maharaji)?

There are some events where a Smart Card is required. We recommend that you apply for a card soon, so that you will be able to attend those events. For most events the Smart Card is not a requirement at the present time. However, it can also facilitate your registration and entry to those events.

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How long is the Smart Card valid?

There is no expiration date for the Smart Card.

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Can someone get a Smart Card before learning the techniques of Knowledge?

No. The Smart Card provides verification that a person has learned the techniques of Knowledge as taught by Prem Rawat (also known as Maharaji). Anyone who is eligible may apply. We recommend that people apply as soon as possible after the Knowledge Session.

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How do I apply for a Smart Card?

You can apply online on this web site. This is the preferred method. If you want to apply by mail, you can request an application from the Smart Card Office at info@smartcardoffice.org or by writing to Smart Card Office, PO Box 2278, Agoura Hills, CA 91376, USA. This method will take considerably longer

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Why can't I use non-English alphabet characters for my Smart Card Name?

Sorry, but due to space limitations on the Smart Card we can only accommodate English alphabet characters.

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What if I want to submit an application for someone else who cannot apply online for themselves?

To activate the ability to prepare applications for others, update your profile by checking off the box at the bottom of the left column and saving your changes. When you return to the dashboard, you will see that a new section titled 'Applications You Have Prepared for Others' appears below your personal information.

To create an application for another person, click on the 'Prepare an Application for Someone Else' button. Additional sections allow you to track the status of submitted applications, work on saved applications and create replacement applications for those you've previously prepared an application for. If you no longer need to prepare applications for others, simply uncheck the box in your profile to hide this section.

WARNING: Never apply for someone else by creating an application for yourself and modifying it with their information. If you do, your personal information may be overwritten with theirs. This will result in your smart card number, name and photo being erased from our records. Event registrations that require entry of your Smart Card name and number will fail and it will be very difficult to verify you using your Smart Card when you enter the event.

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Can residents of every country apply for a Smart Card using this website?

The residents of most countries can apply using this website. However, applications from the following countries cannot be processed on this website: INDIA, SRI LANKA, NEPAL, CHINA, and CUBA. If you are a resident of India, Sri Lanka or Nepal, please email your request to idcard@rvk.in. If you are a resident of China or Cuba, please email info@smartcardoffice.org.

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How do I upload a photo for my application?

  1. If you have a digital photo taken with your phone:
    • To upload the photo directly from your phone: open the application website on your phone and upload the picture into your smart card application from the phone’s photo gallery.
    • To complete your application on a computer: email the photo from the phone to your own email account, download the photo onto your computer desktop, open the application website on your computer and upload the picture into your smart card application.
  2. If you have a 'hard copy' photo:
    • If you have a scanner: scan the photo into your computer, open the application website on your computer and upload the picture into your smart card application.
    • If you don't have a scanner: take it to a shop that can make a digital image for you (in jpg format), transfer the digital image to your computer, open the application website on your computer and upload the picture into your smart card application.

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How do I know if my application was submitted successfully and how can I track its progress?

On your dashboard, the very first line of the 'My Application' panel on the dashboard shows the status of your application. Initially no application may appear. If you start an application and save it, the status will be 'The application has been started but not submitted'. Once your application is complete and you have pressed the 'Submit Application' button, you will see a screen that says 'Please Confirm Application Information'. If the information is not correct, you can cancel so that you can make changes. Once you press the 'Submit the Application Now' button at the bottom of the screen, however, your application will be submitted and you will be returned to your dashboard. The status of the application will change to whatever has to be done next. You can check your application's progress at any time by returning to the application website, verifying your identity and viewing the status of your application in the 'My Application' section of the dashboard.

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When will I receive my Smart Card?

Under ideal conditions you will receive your Smartcard in 6-8 weeks, but this can vary widely due to external factors such as customs as well as the reliability and efficiency of each country's postal network. Unfortunately, this can result in much longer delays. As a reminder, you are able to attend any event where a SC is required as long as you have your SC number, SC name and a photo id. Your SC name and number will be provided to you via email when your application is verified.

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After I made a donation, I wasn't returned to the page I was on. What should I do?

When you click on the donate button, the donation page appears in a new window or tab, depending on your browser settings. Once you compete or cancel your donation, a new page will appear in that window or tab. Simply close the window or tab (as per the instructions on the page) and return to the window or tab that you were working in before you clicked the donate button. Whatever you were working on will still be there, unaffected by your detour to the donations page.

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How can I view the site in my language?

We use Google Translate to translate the site. To the right of the welcome message at the top of the page is a dropdown that says 'Select Language'. Simply click on the down arrow to reveal a list of languages. Select your language from the list and all pages will be translated to that language. The translation bar will appear at the top of the page. Clicking 'Show original' will return the site to English. Once returned to English you can click 'Translate' to return to the chosen language.

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How can I view notifications in my language?

At various times you will receive notifications from the web site. Unfortunately we cannot translate these for you automatically. You can, however, translate them yourself. Go to https://translate.google.com. There are two boxes. Make sure the language selected for the box on the left is English. Click the down arrow above the box on the right to select the language you wish to translate to. Copy and paste the text of the notification into the left box. Your translation will appear in the right box.

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